Privacy Policy

PLEASE READ THIS POLICY CAREFULLY BEFORE USING WORDS OF WOMEN GREETING SERVICES

Protecting your privacy and personal information is essential to Words of Women Greetings ("we," "our," "us"). We are committed to ensuring our customers feel secure when using our services.

This Privacy Policy (together with our Terms & Conditions at www.wordsofwomengreetings.com and any other referenced documents) outlines how we collect, use, and share personal data you provide or that we collect from you. Please read this Privacy Policy to understand the types of information we collect, how we use it, and your rights regarding your personal data.

1.Information We Collect

Information You Provide to Us:
You may provide us with information by:

  • Filling out forms on our website,

  • Registering for an account,

  • Subscribing to our newsletter or promotional emails,

  • Making a purchase,

  • Contacting us by phone or email, or

  • Participating in surveys.

    The personal information collected may include your first and last name, email address, mailing address, and payment information.

    Information We Collect Automatically:
    When you visit our Website, we may collect information such as:

    • Device information (e.g., hardware model, operating system),

    • Technical data (e.g., IP address, browser type),

    • Usage data, including pages visited and interactions.

    Information from Other Sources:
    We may receive data from third parties to assist with fulfilling your order or improving our services. This could include data from our payment processors, analytics providers, or social media platforms.

2. How We Use Your Information

Information We Collect

Information You Provide to Us:
You may provide us with information by:

  • Filling out forms on our website,

  • Registering for an account,

  • Subscribing to our newsletter or promotional emails,

  • Making a purchase,

  • Contacting us by phone or email, or

  • Participating in surveys.

The personal information collected may include your first and last name, email address, mailing address, and payment information.

Information We Collect Automatically:
When you visit our Website, we may collect information such as:

  • Device information (e.g., hardware model, operating system),

  • Technical data (e.g., IP address, browser type),

  • Usage data, including pages visited and interactions.

Information from Other Sources:
We may receive data from third parties to assist with fulfilling your order or improving our services. This could include data from our payment processors, analytics providers, or social media platforms.

  1. 2. How We Use Your Information

Under applicable data protection laws, our use of your data must be legally justified under one of several grounds:

  • Consent: You have provided consent for specific uses.

  • Contract Performance: Data is necessary to fulfill our contract with you.

  • Legal Obligation: We use data to comply with U.S. legal requirements.

  • Legitimate Interests: Data is used in ways that support our business objectives and benefit you.

Uses of Personal Data and Justifications:

Information TypePurposeLegal BasisName, email, and addressTo provide access to our Website and ServicesContract performanceContact information and order detailsTo process orders and provide customer supportContract performanceName and emailTo send marketing emails with your consentLegitimate interest (marketing)Order history and preferencesTo personalize marketing and product offeringsLegitimate interestTechnical data (IP, device, etc.)To improve website performance and securityLegitimate interestContact informationTo inform you of updates to our policiesLegal obligation

We will not sell your personal data to third parties but may share anonymized or aggregated data for analytical or business purposes.

3. Sharing Your Information

We may disclose your data under certain circumstances, such as:

  • Service Providers: We share data with trusted partners to provide and improve our services, such as shipping providers and payment processors.

  • Business Transactions: If we buy or sell any business assets, your information may be disclosed to the prospective seller or buyer.

  • Legal Requirements: We may disclose your data if required to do so by U.S. law or in response to legal processes.

  • Fraud Prevention: We may share data with fraud prevention agencies to safeguard against potential fraud.

4. Marketing

We may use your information to provide updates, newsletters, and promotions for products similar to those you’ve purchased. You can unsubscribe at any time via a link in our emails or by contacting us at [Your Email Address].

5. Data Storage and Security

We store and process data within the United States and may transfer data to other locations where our service providers operate. We use technical and organizational measures to protect your data, though transmission over the internet is not entirely secure. By submitting data to us, you accept this risk.

6. Retention Period

We retain your personal information only as long as necessary for business, legal, or regulatory requirements. Once your account is inactive, we may delete your data after 30 days unless otherwise required by law.

7. Your Rights

Under applicable U.S. data protection laws, you may have certain rights regarding your data, including:

RightDescriptionAccessRequest details about your personal data held by us.RectificationCorrect any inaccurate or incomplete data.ErasureRequest deletion of your data ("Right to be forgotten") where there is no legal reason for retention.RestrictionAsk us to stop or limit processing your data.Data PortabilityObtain your data in a portable format to transfer to another service.ComplaintLodge a complaint with a U.S. regulatory authority if you feel your rights have been violated.

To exercise any of these rights, contact us at [Your Support Email]. Note that certain requests (such as deletion) may impact your ability to use certain features of our services.

8. Cookies

We use cookies on our Website to improve user experience and analyze site usage. You can manage cookie settings in your browser, but certain features may not function if cookies are disabled.

For details on the cookies we use, refer to our [Cookie Policy](link to your Cookie Policy).

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and where necessary, notified to you via email.

10. Contact

For questions or requests regarding this Privacy Policy, please contact us at [Your Support Email].

For data protection purposes, [Your Business Name] is the data controller and can be reached at [Your Registered Business Address].